Have been with Occhosting approx 10 years and have been using them simply as a personal website hosting. so the demands for uptime and tech support requirements were close to nil. However the times I needed to contact them they were almost never available via phone and took 1-2 business days to respond via email. During my last issue, my payment was due, and they suspended my account on a friday. I made payment same day and emailed them. They only responded back and resumed website service on on Monday afternoon. In the past, at least once they gave an attitude of superiority in their responses.
I would not recommend their service.
Jan 21, 201010:55
I have had hosting with OCC Hosting since before they were OCC Hosting. Today I attempted to move my last domain from them only to have it stolen. I have been over paying for hosting for several years and just never really wanted to move my sites away from them. Finally made that decision after a long thought about it. I purchased a total of 7 domains from Directnic.com and then the last (8th) one I decided to just purchase through OCC Hosting. I had already moved the other 7 domains. Here is what I’ve been paying for years, 3 domains on one account at $12.95 per month, 4 domains on another account at the same $12.95 per month totaling $25.90 and then on the 8th domain which he will not release now even though I paid for the yearly domain charge, was $14.98 quarterly. In looking ...
Jun 05, 200909:18
Sorry but as a webmaster who has been a customer with OccHosting for many years. I find it very very hard to believe OccHosting would refuse to refund your 30 day trial - I never had a problem with OccHosting which is why I been one of their customers and referred many of my customers to OccHosting.com for the past 3 years - My experience and why I continue to stay with OccHosting is their Support address my issues and customers questions within a few short hours and never had a experienced any problems - so I was shock when I read the comment and had to take a few minutes of my time to correct the injustice and reply that I really really doubt your story is accurate.
Mar 27, 200911:59
1. FTP transfer is problematic from my location in Malaysia. Most of FTP file transfers are only partially completed and I have to manuallly sort it out one by one which is a daunting task.
2. Expensive pricing, Many competitors in USA providing MUCH higher storage and bandwidth capacity for same amount of money.
3. control panel for Unix server is not user-friendly to layman like me.
They even refuse to honor 30-day refund policy after I terminate the service within 30 days.