Known Host Full Review


Known Host Details

Why Choose Known Host?

  • Trust Pilot Rated Known Host - 4.5
  • Multi Server Locations - 4
  • Multi Payment Options - 4
  • Varied packages - 20

Known Host Server Locations

Known Host Servers in SeattleSeattle Known Host Servers in DallasDallas Known Host Servers in BaltimoreBaltimore Known Host Servers in AmsterdamAmsterdam Known Host Logo
Cloud Hosting
Cloud-3
$94.5 /Monthly
Full Details
  • Operation System
    Linux
  • CPU
    6 Cores
  • RAM
    8GB Memory
  • DISK
    200GB SSD Space
  • DATA
    4TB Bandwidth
  • Dedicated IPS
    2
  • Panels
    CPanel, DirectAdmin
Resellers
Premium Reseller Hosting
$27.47 /Monthly
Full Details
  • DISK
    200GB SSD Space
  • DATA
    Unmetered Bandwidth
  • Panels
    CPanel
VPS
Basic VPS Server
$28 /Monthly
Full Details
  • Operation System
    Linux
  • CPU
    2 Cores
  • RAM
    2GB Memory
  • DISK
    50GB SSD Space
  • DATA
    2TB Bandwidth
  • Dedicated IPS
    2
  • Panels
    CPanel, DirectAdmin
VPS
Standard VPS Server
$49 /Monthly
Full Details
  • Operation System
    Linux
  • CPU
    2 Cores
  • RAM
    4GB Memory
  • DISK
    100GB SSD Space
  • DATA
    3TB Bandwidth
  • Dedicated IPS
    2
  • Panels
    CPanel, DirectAdmin
Cloud Hosting
Cloud-1
$50.4 /Monthly
Full Details
  • Operation System
    Linux
  • CPU
    1 Cores
  • RAM
    2GB Memory
  • DISK
    75GB SSD Space
  • DATA
    2TB Bandwidth
  • Dedicated IPS
    2
  • Panels
    CPanel, DirectAdmin
VPS
Premium VPS Server
$80.5 /Monthly
Full Details
  • Operation System
    Linux
  • CPU
    6 Cores
  • RAM
    8GB Memory
  • DISK
    200GB SSD Space
  • DATA
    5TB Bandwidth
  • Dedicated IPS
    2
  • Panels
    CPanel, DirectAdmin
Cloud Hosting
Cloud-2
$63 /Monthly
Full Details
  • Operation System
    Linux
  • CPU
    3 Cores
  • RAM
    4GB Memory
  • DISK
    125GB SSD Space
  • DATA
    3TB Bandwidth
  • Dedicated IPS
    2
  • Panels
    CPanel, DirectAdmin
Resellers
Professional Reseller Hosting
$14.97 /Monthly
Full Details
  • DISK
    100GB SSD Space
  • DATA
    Unmetered Bandwidth
  • Panels
    CPanel
VPS
Professional VPS Server
$63 /Monthly
Full Details
  • Operation System
    Linux
  • CPU
    4 Cores
  • RAM
    6GB Memory
  • DISK
    150GB SSD Space
  • DATA
    4TB Bandwidth
  • Dedicated IPS
    2
  • Panels
    CPanel, DirectAdmin
Resellers
Standard Reseller Hosting
$9.97 /Monthly
Full Details
  • DISK
    50GB SSD Space
  • DATA
    Unmetered Bandwidth
  • Panels
    CPanel
Shared Hosting
Professional Shared Hosting
$9.97 /Monthly
Full Details
  • DISK
    Unlimited SSD Space
  • DATA
    Unmetered Bandwidth
  • Panels
    [In-house]
Dedicated Server
Premium Dedicated Server
$339 /Monthly
Full Details
  • Operation System
    Linux
  • RAM
    16GB Memory
  • DISK
    250GB SSD Space
  • DATA
    12TB Bandwidth
  • Dedicated IPS
    8
  • Panels
    CPanel
Dedicated Server
Professional Dedicated Server
$249 /Monthly
Full Details
  • Operation System
    Linux
  • RAM
    8GB Memory
  • DISK
    250GB SSD Space
  • DATA
    8TB Bandwidth
  • Dedicated IPS
    8
  • Panels
    CPanel
Dedicated Server
Standard Dedicated Server
$179 /Monthly
Full Details
  • Operation System
    Linux
  • RAM
    8GB Memory
  • DISK
    250GB SSD Space
  • DATA
    6TB Bandwidth
  • Dedicated IPS
    8
  • Panels
    CPanel
Dedicated Server
Basic Dedicated Server
$159 /Monthly
Full Details
  • Operation System
    Linux
  • RAM
    8GB Memory
  • DISK
    250GB SSD Space
  • DATA
    6TB Bandwidth
  • Dedicated IPS
    8
  • Panels
    CPanel
Shared Hosting
Business Level WordPress
$9.97 /Monthly
Full Details
  • DISK
    100GB Space
  • DATA
    Unmetered Bandwidth
  • Panels
    CPanel, DirectAdmin
Shared Hosting
Standard Shared Hosting
$6.47 /Monthly
Full Details
  • DISK
    20GB SSD Space
  • DATA
    Unmetered Bandwidth
  • Panels
    [In-house]
Shared Hosting
Entry Level WordPress
$5.97 /Monthly
Full Details
  • DISK
    50GB Space
  • DATA
    Unmetered Bandwidth
  • Panels
    CPanel, DirectAdmin
Shared Hosting
Basic Shared Hosting
$3.47 /Monthly
Full Details
  • DISK
    5GB SSD Space
  • DATA
    Unmetered Bandwidth
  • Panels
    CPanel
Resellers
Basic Reseller Hosting
$6.97 /Monthly
Full Details
  • DISK
    25GB SSD Space
  • DATA
    Unmetered Bandwidth
  • Panels
    CPanel

Known Host Full Review 2022

Complete Review of Host me Host

VPS Hosting is a focus of reputable companies

KnownHost is a well-known company that has provided great service to its customers for many years. They do not offer a full-service hosting service.

Hosting shared
Dedicated services and it's clear that they are primarily focused on
VPS Hosting
They offer managed VPS packages. They offer VPS managed packages.

It seems they offer only one thing, judging by the look of their website.

Hosting shared
To attract more sites that are likely to want to move to the area.
VPS
In the future. The shared options don't appear on the home page. Although dedicated options may be available, they likely don't offer them because they don’t want to lose VPS customers.

The company is great at everything, regardless of the situation.

VPS
You may feel a little neglected.

High Uptime and Reliability

Hosting very stable

KnowHost has a reputation for being dependable and reliable. They also have their own servers and data centers, which allows them to provide uninterrupted service. Their uptime guarantee is 99.995%, which is a lot better than what most companies offer.

This guarantee may not provide as much help as you think. However, it is unclear what will happen if the site goes down. However, both current and past customers have enjoyed a positive experience with this company and don't have any complaints regarding downtime.

These are the features

All the extras you could need are included

You will find everything that you require to get your website up and running, no matter what package you select. If you need something more, there are additional add-ons available. You can, for a monthly fee, get cPanel or WHM, Plesk and Softaculous, as well as other administrative features, to your account.

There are only two of them

Hosting shared
Both plans are very basic, but they will satisfy most customers' needs. This plan is popular for people with larger sites who want to create additional pages with their own hosting.

Similar results are also available

Hosting dedicated
It comes with all of the benefits that you want, but it isn't as many options as others. You may need to have a higher end.
Server dedicated
You may choose to switch hosts, but most customers will want more control and power.

Assistance

There is no 24/7 support, but there are some offshore services.

KnownHost offers great services but you might run into problems if something goes wrong. Unfortunately, they don't offer 24/7 chat or phone support. Although most of the technical staff are located in the US they do use offshore specialists, which is something many will not like.

Pricing

VPS Hosting at Affordable Prices

Their managed VPS service prices are lower than you might expect, based on what specs you get. This company's focus on VPS makes these deals even more attractive, as you get access to VPS experts without having to pay a premium.

Summary

VPS hosting is a great option for a company that offers excellent services

It is an excellent hosting company, and they are focusing on VPS. KnownHost is the best choice for anyone looking to get a top-quality virtual private server.

The pros:

  • Companies own their data centers
  • VPS Services of the highest quality
  • Stable hosting has a strong reputation

Cons

  • There are limited options beyond these areas.
    VPS Hosting
  • There is a lot of technical support that can't be found

Known Host Pricing

Cloud Hosting
Package Price Disk space RAM Bandwidth Operation System Dedicated IPS Number of CPU Panels
Cloud-1 $50.4 SSD 75GB 2GB 2TB linux server plane 2 1 CPanel, DirectAdmin
Cloud-2 $63 SSD 125GB 4GB 3TB linux server plane 2 3 CPanel, DirectAdmin
Cloud-3 $94.5 SSD 200GB 8GB 4TB linux server plane 2 6 CPanel, DirectAdmin
Resellers
Package Price Disk space Bandwidth Number of sites Panels
Basic Reseller Hosting $6.97 SSD 25GB Unmetered 25 CPanel
Standard Reseller Hosting $9.97 SSD 50GB Unmetered 50 CPanel
Professional Reseller Hosting $14.97 SSD 100GB Unmetered 75 CPanel
Premium Reseller Hosting $27.47 SSD 200GB Unmetered 100 CPanel
VPS
Package Price Disk space RAM Bandwidth Operation System Dedicated IPS Number of CPU Panels
Basic VPS Server $28 SSD 50GB 2GB 2TB linux server plane 2 2 CPanel, DirectAdmin
Standard VPS Server $49 SSD 100GB 4GB 3TB linux server plane 2 2 CPanel, DirectAdmin
Professional VPS Server $63 SSD 150GB 6GB 4TB linux server plane 2 4 CPanel, DirectAdmin
Premium VPS Server $80.5 SSD 200GB 8GB 5TB linux server plane 2 6 CPanel, DirectAdmin
Shared Hosting
Package Price Disk space Bandwidth Number of sites Panels
Basic Shared Hosting $3.47 SSD 5GB Unmetered 1 CPanel
Entry Level WordPress $5.97 50GB Unmetered 1 CPanel, DirectAdmin
Standard Shared Hosting $6.47 SSD 20GB Unmetered 5 [In-house]
Professional Shared Hosting $9.97 SSD Unlimited Unmetered Unlimited [In-house]
Business Level WordPress $9.97 100GB Unmetered 1 CPanel, DirectAdmin
Dedicated Server
Package Price Disk space RAM Bandwidth Operation System Dedicated IPS Panels
Basic Dedicated Server $159 SSD 250GB 8GB 6TB linux server plane 8 CPanel
Standard Dedicated Server $179 SSD 250GB 8GB 6TB linux server plane 8 CPanel
Professional Dedicated Server $249 SSD 250GB 8GB 8TB linux server plane 8 CPanel
Premium Dedicated Server $339 SSD 250GB 16GB 12TB linux server plane 8 CPanel

Multiple Payment Types

Different customers like to pay in different ways, and Known Host lets you embrace them all


Known Host - credit
Known Host - MasterCard
Known Host - debit
Known Host - prepaid cards
Known Host - paypal

Known Host Few Words

Managed Web Hosting on Ultra-Fast Servers - State of the Art Hardware - Tech Support Every Minute of Every Day. Affordable and Simply the Best Website Hosting on the planet!

49 Comments

Oct 26, 2019 08:29
It is the best server service I have tried, I always feel safe, your attention is perfect. I've been with them for many years now and the servers are still working 100% I will always recommend it. Thank you

Oct 25, 2019 02:50
Very happy i switched from A Small Orange to KnownHost after they pulled down by website for 4 straight days during December Holidays.

Gone are the days when i would have frequent downtime of 1 day per month at least every month.

Now i know i can relax and push more marketing without worrying about any downtime of my website.

Keep up the good work and continue providing us awesome service.

Oct 24, 2019 12:55
you are favorite hosting company for me, because i find you in very short time when i need your help , now i completed about 6 years with your hosting thanks you for support

Oct 23, 2019 01:36
El mejor servicio de Hosting, y lo mejor de todo el servicio al cliente.
El mejor servicio de Hosting, y lo mejor de todo el servicio al cliente. Después de 3 años no tengo nada malo que mencionar. Muchas gracias.

Oct 22, 2019 04:42
Very satisfied with both the uptime and performance of the VPS I have, as well as the fast response on support tickets when I have a question.

Oct 21, 2019 07:01
I have been working with KnownHost for several years. I have tried with more than a dozen hosting providers with very poor success. I came to KnownHost for the countless good references that were offered in the most professional forums. I do not regret one iota of having chosen KnownHost and I am grateful for the seriousness and professionalism with which they perform.

Oct 20, 2019 05:32
One of the most important things for me is having a support team that’s knowledgeable and doesn’t turn my requests down. Known host is that team. They always try to find a great solution for me, are incredibly fast and always spot on. Fantastic company all around. Very happy to have found them. Filip - owner https://Digital808.com

Oct 18, 2019 01:37
I have a VPS and dedicated server with KH, I use KnownHost for my freelance business and for my day job at a local college. The speeds and performance are exceptional, support fantastic and extremely knowledgeable, the cost is very competitive.

Please don't change a thing!

Oct 27, 2019 03:30
I come from another American service, which offered good benefits and a good price but lousy service. Apparently it was a single person who served as a seller and support. I looked for several alternatives before changing and I don't regret it at all. I found excellent features in a store, a reasonable price and spectacular support. I am very happy to have hired your service. Its quality of service and resolution time are very good. I was very impressed once I had a problem solved between shifts of support staff. The change was not noticed, Everything went perfect.
Thank you for everything.

Michael Langham

Oct 17, 2019 11:08
Look no further than KnownHost
The rest below is gibbberished Lorem. Suffice it to say that KnownHost.com is Top Shelf.

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Oct 17, 2019 01:54
Many years with Knownhost. I don’t have other words than... EXCELLENT. Just one of the best hosting actually on business.

Oct 14, 2019 01:55
Customer support is simply awesome. For someone like myself that does not have a server expert on my team it is vital. I appreciate the fact that no one pushes me to upgrade despite my suggesting it. The focus is always on getting the most from each package. Very happy with Knownhost.

Oct 09, 2019 04:05
I am in this industry of web design and website optimization services for about 15 years now and Knownhost is for now the best company i have used for hosting and i have used a lot of them. I hope you will continue to work like you are working now.

Best regards

Branislav

Oct 04, 2019 06:05
Knownhost has always been super responsive on tickets, knowledgeable, and their pricing is competitive. For complete managed virtual private server hosting solutions I highly recommend them.

Oct 20, 2019 02:13
You are the best hosting service I have had. Before working with you I worked with several hosting companies and you have real stable and dependable services and in the moments I have had a problem, always it has been solved fast.

Oct 28, 2019 12:53
service and support have been and is #1, i have been with many hosts over the years but knownhost always goes above and beyond.......... i would recommend them to anyone.

rofyhost

Oct 18, 2019 02:24
Great Services !
Outstanding service quality and brilliant almost instant support
Features and reliability are awsome.
I love you guys
Keep it up

Oct 28, 2019 07:45
I love the Support team, it's the best. ALso, every problem we had, it has always been solved in no time.

Adoramos al equipo de soporte, es el mejor. Cada problema que surgió fue siempre resuelto en muy poco tiempo.

Oct 28, 2019 12:03
Reliable service, dedicated, knowledgeable support with lightning fast response times (usually under 2 minutes). I had been with three different hosting providers before going with Knownhost at the start of 2015, based on a recommendation on a forum and I've never looked back. I haven't even considered changing hosts since signing up with them (something that is rare for me!)

Mar 05, 2020 09:50
YES! WE had the VERY SAME issues ...
IN ADDITION:

WE kept having eMail delivery issues and KnownHost could NOT sem to correct it PROMPTLY. ONLY ater CONSTANT MONITORING and COMPLAINING via their internal ticket system did the email finally get set right.

Mar 02, 2020 11:05
We have been with KnowHost for a year. The 1st 8 months of our WORLD WIDE website was NOT secure!!! KnownHost did not EVER bring this to our attention.
This WAS brought to our attention by an ADMIN of our small company in late 2019. WE were then finally able to get the site secure. Also OUR webstats WERE NOT ENABLED BY DEFAULT from the begining!!!!
WE asked KnownHost about this ... they DID NOT care 1 bit. OFFERED no credit and provided nothing "0" when we asked them.
So BUYER BE AWARE.
Keep looking YOU will find what you are looking for ... it just take a lil time.
Happy Hosting to ALL of you : )

Nov 22, 2019 07:03
Excellent company and great service all around! Customer service has gone above and beyond for us on several occasions. We are very happy customers!

Nov 16, 2019 01:43
Best move ever to transition all my servers to Knownhost. I am a small client, yet each staff member treats me as if I was the biggest customer. Best for me is each time I contact support, then always explain to me what they did and I learn so much each time.

I honestly don't know how other business can survive without a having a company like Knownhost supporting them.

Being from South Africa, its also pretty impressive that I can make use of a company on another continent and never have timezone issues at all.

Nov 13, 2019 11:17
First and foremost the hosting has been fast, and technically proficient and reliable. Secondly, the support team when faced with a difficult conflict between my requirements and the limitations of company policy knew when to escalate the issue instead of just block. That escalation resulted in an intelligent and acceptable compromise between my customer need and good hosting policy and practice. Well done to all. A great example of how to run an tech intelligent business that so many companies simply fail to comprehend.

Nov 11, 2019 04:01
KnownHost is one of the fast response on their support ticket. As I am engaging the hosting server, it is very important that when the server is facing some issue at the point of time. The most important point at the time is to have the server issue resolved to have my server back online. Therefore the support from hosting provider comes into play which KnownHost did not let me down, their support team via the support ticket are very fast and responsible to respond to my needs.

On the hosting server plans, I have done my research and try so many hosting providers. I still feel that KnownHost provide the requirement that I needed even though they may not be the cheapest as the hosting provider but their support team is one of the best.

Thank you

txbut

Nov 19, 2019 02:30
Have been running with Knownhost for about seven years. Server's always running great! Excellent support when needed which is rarely.

Nov 03, 2019 07:09
I have been with Knownhost for several years. Since I am not a highly technically competent user (I am an attorney), I do need help from time to time. Knownhost has always solved my problem, often within the hour. I have never considered moving to another host provider.

Oct 31, 2019 01:47
We are an SME development company in New Zealand and we have been using the KnownHost's VPS servers for over 3 years and their customer service and support is the best I have encountered after 20+ years in the IT industry. We had a 1 year vetting process using their systems and at every point KnownHost's service put our current providers to shame.

Whether you are a large enterprise, an SME or a single person operation don't bother wasting your time with other providers - the KnownHost team not only respond quickly to support emails, they also come up with solutions and don't just leave you hanging like other providers do.

When you are running an SME development business you need to know that when something goes wrong or something crops up that is outside your sphere of kno...

Oct 30, 2019 03:32
When I have problems, people help me without making me feel stupid for not knowing how to handle a problem. I feel brave enough to handle the next technological hurdle, the next attack and the next upgrade because those smart and kind people are there to help me. I've heard other companies simply dump customers who become problems, but knownhost helps me until my situation is no longer a problem for either of us. Makes me pretty loyal.

Oct 29, 2019 03:01
I´m a Knownhost customer since 2014 and I only can recommend the quality of service and support. I´m always confident to rely my business and clients with your top company. Thanks a lot!

Oct 29, 2019 02:07
I've used KnownHost for quite some time now. I purchased the hosting to learn more about LAMP servers and ended up using it to host websites for friends and family. It's been a rewarding experience and they've always been super-responsive to my questions.

https://Twitter.com/motoringnation

Nov 06, 2019 12:50
The best host I’ve used
Always on hand with excellent customer support when needed. Servers seem very quick and very reliable. The best host I’ve been with in my 20+ years of web development.

Oct 28, 2019 08:33
Excellent service and help from KnownHost.
I have had nothing but excellent service and professional, prompt help from KnownHost. There service has been consistent and reliable.

Paola

Apr 16, 2019 01:37
I have a VPN account from a couple of years. From time to time, due my complete lack of experience, I contact the customer service and all of them are really good. Anyway today I'd like to give 6 stars to Anna S. because she did not 'only' solved my problems but in a way that also somebody unexperienced like me could understand easily ( English is not my first language too). She also walked the extra mile finding, without being asked, some bad files that I had to cancel. No one told me to delete them before. I am very grateful that my problems today were treated with attention and care and a bit of 'extra' that it is so rare this days. Thank you very much again :) Paola

Amy Seo

Jun 28, 2013 10:10
The knownhost.com provides the best web hosting services. In case you are not satisfied with their services they have 30 days money back guarantee. But trust me you will not be wanting your money back. This is because they have 99.9% uptime, best in the industry. I recommend it.

TG

Aug 09, 2013 06:45
I have been using various web hosting companies since 2007. Knownhost is among the ones I have used and still using ,and I can wholeheartedly recommend them . --Support is First Class --Price is affordable- --Uptime is excellent. infact they even display their live(real time) statistic on their website for you to see. ---server response time in various location is super and is within the industry standard. All websites technical problems have always been resolved within minutes, and i was always updated whilst they resolve them. If you are looking for a web hosting company-read my honest reviews and make a wise decision Trustpilot,this is a customer review ,and I can supply receipts and other records to support my review.

Adrian Pavelescu

Jul 02, 2015 03:15
I'm seriously impressed by Knownhost. I have their VPS2 product get a pay ahead discount so that knocks the cost down even more. Their pricing is on par with other hosts out there but their uptime is the impressive part. I literally question the monitoring service when I get an alert because it's usually one ping that failed and when I go to my site(s) on my phone they work. I'm actually considering rewriting the api for an app I created from ASP.NET WebAPI to NodeJS just so I can host my app with Knownhost... I have my app with Microsoft Azure and their product is about 3 times as much and way slower. It would be about a 400 hour ordeal to rewrite the entire backend, still it's being considered.

Huang Ji Hui

Jul 21, 2015 07:34
Have been using their services for a bit over a year now with not even one complaint. No downtime, support is excellent and 24/7. Before I found these guys, I used 3 other VPS providers. Some had excess downtimes and some lacked the support I needed. Knownhost are really an elite company. I can sit back a relax knowing my websites are in good hands.

Philippe Portes

Sep 26, 2016 11:53
I've been a client for more than 5 years. The VPS are a good product with great price/quality. The times that I had to contact support they've been very good at it (not canned responses). Then at times they have been proactive to solve problems with my server, avoiding me further problems.

Nancy

Oct 20, 2016 03:06
I love KnownHost's VPS and their super helpful support team. Their prices are also very fair.

David

Mar 05, 2017 12:01
I have been with Knownhost for a couple of years only after trying 3 other US based companies. I am always amazed at their quick and efficient 24/7 support. Their prices are also extremely competitive. If you think you can save a few bucks by being on a shared cloud server think again as being on Knownhost's VPS is the way forward. Shared hosting have so many tricks to get you to pay more or a forced upgrade. Don't be fooled. Thank you to the Knownhost team!

Michelle May

Nov 28, 2016 08:36
Their support is terrible, so much time wasted EVERY time we open a ticket. Too much back and forth due to their inefficiencies and complete lack of process and consistency. We will be taking our business elsewhere, and I suggest anyone that relies on tech support to do the same. There are tons of hosting companies out there, no need to tolerate this.

Tony Featherstone

Jul 29, 2017 10:00
Worst hosting experience ever. My sites were constantly being hacked as compared to similar sites on a different host (based in Australia) that never seemed to be attacked. Their so called customer service consists of lots of cut and paste emails mainly. They had the audacity to take my site down on a Friday evening due to what they termed a phishing risk - had they checked they would have seen that I have removed the infected files. Because their "abuse team" only work bank hours - monday to friday, 9am-5pm - it meant my site was down the entire weekend. My client was having melt downs. Pleas to the "support team" were ignored - in fact they seemed to revel in the power they had over me. A really horrible, awful experience dealing with these guys. Totally unprofessional. I coul...

Bill Schrum

Sep 18, 2017 07:45
I've been using them for quite a while now and I like the fact that I have support if I need it. I can tend to do most everything myself but it's great knowing I have someone to ask if needed

C. Carson

Sep 19, 2017 05:21
Let me first say, I can be a real bonehead. That said, I've been a VPS customer for over 7 years, and can't say enough about the responsiveness and quality of support. It's the kind of support I wish I could get for everything I buy.

Mr Paul Nevard

Sep 26, 2017 09:07
I have been with Knownhost for nearly ten years and have two VPS's with them one being on an SSD. I cannot fault this company, they have been incredibly fast with support tickets (under two minutes response time and often within one minute) zero downtime and fast responsive servers. On the rare occasion that I have had any issues their support team have been friendly, efficient and incredibly helpful even when major server upgrades were required they kept me fully informed and worked with me all of the way. I had used other hosting companies previously and always had issues, either with downtime, service or support but this all changed when I moved to Knownhost, I am no expert with server technology and often find my knowledge lacking in certain areas, thankfully Knownhost support guy...

Bobby Phillips

Sep 30, 2017 12:26
I've been with knownhost for about 10 years, and I just can't say enough good things. The servers are solid and reliable, but where they really shine is the service. When I turn in a ticket, I hear back in only a minute or two at most, and it doesn't matter if it's during normal hours, the wee hours of the morning, or even on a holiday. They're always there. These days most hosting companies can throw up some decent servers, but they can't provide service and support like this. Not only are they quick, and efficient, but they're willing to help with anything I have ever asked, be it something small that I just can't get to, or the times that I'm in over my head and really need some help. I can depend on them no matter what. How can you put a price on that?

James

Aug 15, 2018 03:47
Great service, super speedy helpdesk. Good range of hosting products at reasonable prices. I've been with them for years and have never had any issues.

William Grant

Mar 08, 2017 03:46
Having been with knownhost two years, I came to know them as a knowledgeable crew, that is until the 28th Jan 2017 when they failed to stop a Ddos attack on the server my website were on, firstly I was told it was a brute force attack and then a Ddos attack that slipped by their security protocols, taking all my websites offline. After this date things just gradually got worse, with more down time, with excuses ranging from script issues and more, it got to the point where they talked me into upgrading my memory at additional cost telling me it would help keep my websites up and running smoother. After speaking to my script dev he informed me that their VPS was very inadequate and he recommended me to find a new host asap. All together I have 48 tickets with 90% of them either regard...