JustHost Expert Review
Endurance International Group owns JustHost. This parent company is responsible for leading international hosting companies like BlueHost and iPage. To see how the platform compares to other popular hosting platforms, our JustHost expert reviewed it. We found JustHost to be a great platform. The features are plentiful, the support is knowledgeable, and it has an intuitive interface. There are a few things that could improve, such as loading times.
Both the pros and cons
- JustHost's expert staff can help you resolve any issues fast, via phone, chat or ticketing.
- You can easily customize your site with the drag-and-drop web builder and 1-click app install. There are also thousands of templates.
- JustHost offers an impressive email bundle that will keep communication open between customers and you.
- Streaming video and audio support can take your site to new heights.
- With an extensive toolkit, you can tailor your backend to meet your needs.
- Hotlink protection and 24/7 network security will protect your site.
- Get SSL certificates for free to increase customer trust.
- For a substantial discount, sign up for a 1 year contract.
- JustHost plans can be affordable but they are not as cost-effective as other plans.
- Although the company offers a 30-day money-back guarantee it can be difficult to get your money back.
- JustHost could use some improvement to their knowledge base and video tutorial section.
- Their uptimes may be 99.8% reliable, but it is still lower than what we have come to expect of top-hosting providers at 99.9%.
Prices and payment methods
JustHost provides three types of hosting services: VPS, shared, and dedicated. The shared plans cost $3.95 per month and include 1 site, unlimited bandwidth, and no SSL certificates. The most costly shared plan, GoPro starts at $14.95 per month. It gives you an IP, site backup, and domain privacy.
Standard is the most basic VPS package and costs $19.99 per month. It offers 30GB storage, root access, and 1TB bandwidth per month. Standard is also their starter dedicated plan. It starts at $79.99 per month and offers 4GB RAM, 5TB bandwidth per monthly, root access and mirror storage.
JustHost's initial pricing is comparable to low-cost plans, but the amount of features available makes them a great deal. However, there is a drawback. JustHost clearly points it out. While signup costs are affordable, renewal rates are more expensive than the budget. It is possible to get your money back if the service doesn't suit you after the 30 day grace period JustHost offers.
It's easy to use
JustHost's best feature is its ease of use. It has everything you need, right from the website builder to the 1-click application installation tool and its free SSL certificates. The advanced features can also be used easily.
The platform offers a 1-click script install, various types of SQL databases and a lot of support for complicated functions such as streaming and flash. The ease of use of the service is enhanced by the excellent customer support.
Load times and reliability
Although JustHost's uptimes seem to be good, the company doesn't offer any guarantees about their reliability. To determine the uptimes of JustHost and whether there were frequent outages, we tested them over several months. We were surprised to discover that JustHost had an average uptime of 99.8%. This is well over the industry average at 99.4%.
Our tests revealed page loads times of just 1.9 seconds on average. This is well within Google's recommended page load times. Google places a lot of importance on page loading times when ranking websites in search engines. JustHost's speed will help you keep customers coming back and improve your search engine rankings. JustHost only has one Utah data center, meaning that customers from overseas may have longer loading times.
These are the features
JustHost provides a wide range of tools for web users to use and explore. It was a delight to discover that JustHost is attentive to the needs of new users and offers a variety of simple, but powerful tools. Easy 1-click WordPress installation and various shopping carts are available, as well as an intuitive website builder that makes it easier to manage a website.
The breadth and variety of options available for advanced users impressed us similarly. We were able to easily add additional capabilities via JustHost’s modern cPanel with just one click. You can launch unique websites by combining standard features such as multiple PHP versions, coding languages and streaming audio and video support.
JustHost is known for its outstanding customer service. Their friendly team can be reached via phone, chat or ticketing. Usually, they respond quickly and provide prompt resolutions. Although the company is proud that their agents are based in America, we found it refreshing that they were quick to respond and were knowledgeable.
However, there is still room to improve their knowledge base. Although the articles are straightforward they do not appear to be divided into specific categories. If you need to solve specific problems on your own, you will have to use their search function. The knowledge base only has 16 videos. This should not be an issue, however we are starting to expect top-notch hosting companies to have well-stocked tutorial video libraries.
Review by a User
Our expert reviews, as always, are the result of months spent testing and investigating each hosting service. Check out the JustHost customer reviews to complete this review.
JustHost offers everything you need to get started with hosting. The 1-click installation of apps and the intuitive drag-and drop builder are available to beginners to assist them in setting up their own blog or online store. New web hosts can take advantage of other features like 1-year-free domains and support via blogs. The tools JustHost offers advanced users like ourselves were very satisfying. You have the option to choose from two versions of PHP and can use a variety of coding languages. There are also many scripts that you can download for free in order to create unique, behind-the scenes frameworks.
JustHost may be a minor league star, but they will need to make small adjustments if the company wants to compete in the big leagues. They could, for example, label the various paid add-ons within cPanel to allow users to choose whether they are interested. They could expand their small but impressive video library to increase their uptime and improve their overall performance. JustHost offers affordable packages for small and mid-sized businesses.